Exercise Studio Terms and Conditions

·        All spaces are only guaranteed in receipt of payment.

·        All class fees are non-refundable.

·        Missed classes cannot be used as credit towards your next course or any future classes.

·        Pilates clients have the option of using the Catch Up system to make up classes you know in advance that you will miss. Please ask for more details.

·        48 hours cancellation notice for all private tuition is required to entitle you to a full refund, otherwise the full payment will be charged.

·        Term dates are available at the end of the previous course and listed on the notice board at the studio. Please make a note of these dates in your diaries to avoid any confusion.

·        Please advise your instructor before commencing any session if, for any reason, your health or your ability to exercise changes. Please advise your instructor of any recent injury, back problem, new condition or any movements that cause you pain prior to your next class so that the appropriate modifications can be put in place. Please ensure you have filled out an enrolment form prior to the start of your course.

·        The information given in the enrolment form will be kept completely confidential. Please inform your instructor of any changes regarding any aspect of your circumstances when they arise.

·        It is inadvisable to do exercise between weeks 8 to 14 of Pregnancy, unless by special arrangement with your instructor. It is also important to wait until six weeks after the birth before resuming exercise. Please ask at your six week check up.

·        Your instructor will notify you of any class cancellations or last minute changes to the timetable. However, there may be times when the decision to cancel a class is unavoidably made at the last minute and it may not be possible to inform everyone. Your cancelled class will either be credited to the following course, or a full refund will be made.

·        Pilates, Yoga and Tai Chi exercises are very safe but, as with all forms of physical exercise, it is prudent to consult your doctor before starting classes. The classes are not a substitute for medical counselling or treatment. If you have any doubts about the suitability of the exercises, you should refer back to your medical practitioner.

·        Each instructor has their own terms and conditions relevant to the course they run. Please ask your instructor for more information.

·        Sarah Palmer, Studio Manager, is generally in the office between Mondays and Thursdays. The office is closed on Fridays and weekends. As Sarah is teaching throughout the week and often until late in the evening, it may take her a while to return your phone calls. Please be patient, your call is valuable and it will be dealt with as soon as possible. Alternatively you may email sarah@classicpilates.co.uk.

·        If you have any concerns regarding the studio, please speak to your instructor or you can call Sarah on 07734533731 or email sarah@classicpilates.co.uk.

·        Sarah Palmer, trading as Studio One, cannot accept liability for personal injury related to participation in a class if: your doctor has, on health grounds, advised you against such exercise; you fail to observe instructions on safety or technique; such injury is caused by the negligence of another participant in the class.

·        Vehicles and contents are parked entirely at owners risk. Please ensure you have parked between the plant pots and have only taken up one car parking space. Please observe the ‘no parking’ signs and do not park beyond the cattle grid.

·        Sarah Palmer, acting as The Responsible Person with regard to Fire Regulations – The Regulatory Reform (Fire Safety) Order 2005 (FS0) has carried out a risk assessment and issued a guide with instructions as to what to do in the event of fire. Smoke alarms are fitted throughout the building together with fire extinguishers and fire blankets. In the event of an alarm or shouted warning, please follow the ‘Fire Exit’ signs. Do not stop to pick up your belongings, all instructors and therapists are aware of the fire drill procedure.